What are the delivery options

1.Home delivery serivce
Yoho provides territory-wide delivery service, including Hong Kong Island, Kowloon, the New Territories, Tung Chung, Ma Wan, Discovery Bay and Airport. Please note that remote location may take more delivery time and extra delivery fees.
* Some home appliances may not be provided delivery service to remote areas, please contact our customer service for details before purchase.
* Extra delivery fees and handling fees maybe applied if need to move up the stairs. please contact our customer service for details before purchase.

2. Over 2,000 self pick-up location
Base on the pacel size, our system would decide wether the order is fit for self pick-up location. The self pick-up location includes: smart locker (SF, Alfred), SF service center, convienience store (OK, 7-11, Vango, Shell).

Self Pick-up Steps:
Pick up location is shown on the checkout page
Customers will recieve SMS notification when the parcels arrive the pick-up location
If the parcels are not collected within 24 hours, courier may take it back anytime

3. Retail store pickup
Retail store pickup, simple and fast.
When the product can be picked up, system will send an email notification, customer can present the email and pick it up at the store.

* Please note pickup points and retail store pickup services are not available for products sold by merchants.
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